News Release

Sprint's hard of hearing customers benefit from new and free web-based solution.

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Download and print your own WebCapTel business cards:

WebCapTel Business Card Template

WebCapTel Guide

Sprint WebCapTel On the Go!

BlackBerry TourListen. Read. Talk. Mobile!

www.sprintcaptel.com

Sprint WebCapTel® On the Go allows you to LISTEN to your caller with one telephone device (wireless or standard telephone) while you READ the captions of everything that is being said on a second wireless device.

BlackBerry Smartphone Windows Smartphone

BlackBerry Tour 9630
BlackBerry 8350i

HTC Touch Diamond
HTC Touch Pro
Treo Pro

Instructions for BlackBerry:

Blackberry users can now read WebCapTel captions on the phone! With either the Sprint 8350i Curve or 9630 Tour, (or Blackberries from other provider with OS 4.6), follow the below steps to read captioned calls on the Blackberry:

JavaScript must be enabled in the browser. To enable JavaScript:

  1. Open the Blackberry browser. Press the MENU key.
  2. In the Menu scroll to Options
  3. Now, click on Browser Configuration
  4. Select "Support JavaScript" and make sure it has a checkmark by it. Add a check if it does not have a checkmark.
  5. Press the ESCAPE key. You should see "Changes made!" Highlight "SAVE" and click.
  6. Close the Blackberry browser and reopen.

After enabling Javascript, go to www.sprintcaptel.com and log in. If you do not already have a Sprint WebCapTel account, please register first.

Customers can use the Bold, Storm, or other with 4.6 or higher OS.

Once you have logged into www.sprintcaptel.com, to speak and hear on a WebCapTel call, you will need another telephone. You can use any of the below for your second telephone:

  • 2nd wireless phone
  • cellular phone
  • landline phone

Instructions For Windows Mobile phones:

With a Windows Mobile device, you can read your Sprint CapTel captions on the Go!:

1) To read the captions, you will need a wireless device with Windows Mobile® Version 6 (or higher)

In the Internet Explorer web browser of the mobile device, enter this URL address in the browser window: www.sprintcaptel.com

Log in using your WebCapTel account. If you do not already have a Sprint WebCapTel account, please register first.


2) To speak and hear your caller on a second phone:

  • cellular phone
  • landline phone