Sprint Relay Store

SRS IconShop with Sprint RelayThe Sprint Relay Store sells iconic and award winning devices and relay services including a great wireless value for people who are deaf, hard of hearing or have a speech disability.

Sprint Relay Data Plan: Pricing varies by device, requires an additional $10 Premium Data add-on for all smartphones. (Discounts do not apply to this plan)

Smartphones require an additional $10 Premium Data add-on with the Sprint Relay Data Only Plan* with unlimited data usage while on the Sprint network. Requires new activation with a 2-year agreement or upgrade. Other monthly charges apply.

  • Unlimited e-Mail
  • Unlimited Internet Access
  • Unlimited Domestic Text and Picture Messaging (SMS)
  • Incoming calls are blocked on Google Android OS, iOS and Windows OS devices.
  • NOTE: 9-1-1 will not be blocked

*For applicable data only pricing, on Smartphones and Feature phones email vcs@sprint.com for more information.

Visit the Sprint Relay Store for a listing of available Smartphone devices at www.sprintrelaystore.com.

Recommended Devices

Smartphone phones offer varying functionalities. Sprint Relay recommends visiting a Sprint Store to evaluate a device that fits your daily needs.

Android Apps available:

Stay informed, join the discussions or receive updated news from Sprint Relay:


Visit the Hard of Hearing Technology blog in the Sprint Community, friend Sprint Relay on Facebook and/or receive eNews from Sprint Relay: http://www.sprintrelay.com/contact_us/sign_up.php.

The Sprint Relay Store is also the only company to provide Video Customer Service (VCS) that allows the Sprint customer to communicate with a Sprint representative who uses American Sign Language (ASL). VCS can provide technical assistance, handle billing questions and work with other customer service issues.

VCS is available only for Sprint Relay Store customers who purchase a Blackberry or other wireless device.

Hours of Operation: Monday through Friday – 7 AM – 10 PM CST

Check out the Sprint Relay Store website at www.sprintrelaystore.com.

Although Sprint IP, Fed IP, and Captel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using Sprint IP, Fed IP, and Captel for emergency calling you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency services through Sprint IP, Fed IP, and Captel whether caused by the negligence of Sprint or otherwise. Featured devices may also be activated on voice plans. See Sprint Relay Representative for details and plan options. Activ.Fee: $36/line. Credit approval req. Early Termination Fee (Sprint.com/eft): After 14 days, up to $350/line. Mail-in Rebate: Requires purchase by 09/18/14 & activation by 10/02/14. Line must be active 30 consecutive days. Allow 8 weeks for rebate. Reward Card: The prepaid Card may be used at U.S. merchants that accept American Express® Cards. Subject to applicable law, this card is not redeemable for cash, and a $3.00 Monthly Service Fee will be assessed against the balance starting 7 months after issuance. Funds do not expire. The Card cannot be used at ATM's. Add't limitation apply, including restrictions on use at cruise lines and for recurring billing. Read Cardholder Agreement for complete terms and conditions at americanexpress. com/sprint. The Card is provided pursuant to a promotional program. Issued by American Express Prepaid Card Management Corporation. Upgrade: See store rebate form or sprint.com/upgrades for details. Incoming call block: Incoming calls are blocked. Outgoing calls will be billed at 20¢/minute (local voice calls) or 40¢/minute (long distance voice calls). Sprint Relay Data Only Plan: Messaging: Includes sent/received domestic text, picture and video. Int'l msgs: 20¢/msg (in U.S.); 50¢/msg. (outside U.S.). SMS voice messages may incur an additional data charge of 3¢/KB. Data: Add'l charges apply for premium content/downloads. Sprint TV includes select channels/content and are subject to change. GPS reliability varies by environment. Int'l svcs are not included. Includes select e-mail. Usage Limitations: Sprint may terminate svc if off-network roaming usage in a month exceeds: (1) 800 min. or a majority of min.; or (2) 300MB or a majority of KB. Prohibited network use rules apply. See sprint.com/termsandconditions. Other Terms: Offers and coverage not available everywhere or for all phones/ network. Other restrictions apply. See sprintrelaystore.com for details. © 2014 Sprint. All rights reserved. Sprint and the logo are trademarks of Sprint. Android, Google, the Google logo and Google Play are trademarks of Google Inc. The HTC logo and HTC One are the trademarks of HTC Corporation. Other marks are the property of their respective owners.