Sprint Relay Store
The Sprint Relay Store sells iconic and award winning devices and relay services including a great wireless value for people who are deaf, hard of hearing or have a speech disability.
Sprint Relay Data Plan: Pricing varies by device, requires an additional $10 Premium Data add-on for all smartphones. (Discounts do not apply to this plan)
Smartphones require an additional $10 Premium Data add-on with the Sprint Relay Data Only Plan* with unlimited data usage while on the Sprint network. Requires new activation with a 2-year agreement or upgrade. Other monthly charges apply.
- Unlimited e-Mail
- Unlimited Internet Access
- Unlimited Domestic Text and Picture Messaging (SMS)
- Incoming calls are blocked on Google Android OS, iOS and Windows OS devices.
- NOTE: 9-1-1 will not be blocked
*For applicable data only pricing, on Smartphones and Feature phones email email@example.com for more information.
Visit the Sprint Relay Store for a listing of available Smartphone devices at www.sprintrelaystore.com.
Smartphone phones offer varying functionalities. Sprint Relay recommends visiting a Sprint Store to evaluate a device that fits your daily needs.
Android Apps available:
- Sprint Mobile IP: http://www.sprintrelay.com/sprint_relay_services/mobileip.php
- Wireless CapTel by Sprint: http://www.sprint800.com/wireless-captel-sprint
Stay informed, join the discussions or receive updated news from Sprint Relay:
The Sprint Relay Store is also the only company to provide Video Customer Service (VCS) that allows the Sprint customer to communicate with a Sprint representative who uses American Sign Language (ASL). VCS can provide technical assistance, handle billing questions and work with other customer service issues.
VCS is available only for Sprint Relay Store customers who purchase a Blackberry or other wireless device.
Hours of Operation: Monday through Friday – 7 AM – 10 PM CST
Check out the Sprint Relay Store website at www.sprintrelaystore.com.
**Monthly charges exclude taxes, Sprint Surcharges [incl. USF charge of up to 16.4% (varies quarterly), Administrative Charge (up to $2.50/line/mo.), Regulatory Charge ($0.40/line/mo.) & state/local fees by area (approx. 5-20%)]. Surcharges are not taxes. See Sprint.com/taxesandfees. Although Sprint IP, Fed IP, and Captel can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using Sprint IP, Fed IP, and Captel for emergency calling you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency services through Sprint IP, Fed IP, and Captel whether caused by the negligence of Sprint or otherwise. Featured devices may also be activated on voice plans. See Sprint Relay Representative for details and plan options. Activ.Fee: $36/line. Credit approval req. Early Termination Fee (Sprint.com/eft): After 14 days, up to $350/line. Mail-in Rebate: Requires purchase by 03/13/14 & activation by 03/27/14. Line must be active 30 consecutive days. Allow 8 weeks for rebate. Reward Card: The prepaid Card may be used at U.S. merchants that accept American Express® Cards. Subject to applicable law, this card is not redeemable for cash, and a $3.00 Monthly Service Fee will be assessed against the balance starting 7 months after issuance. Funds do not expire. The Card cannot be used at ATM’s. Add’t limitation apply, including restrictions on use at cruise lines and for recurring billing. Read Cardholder Agreement for complete terms and conditions at americanexpress.com/sprint. The Card is provided pursuant to a promotional program. Issued by American Express Prepaid Card Management Corporation. Upgrade: See store rebate form or sprint.com/upgrades for details. Incoming call block: Incoming calls are blocked. Outgoing calls will be billed at $0.20/minute (local voice calls) or $0.40/minute (long distance voice calls). Sprint Relay Data Only Plan: Messaging: Includes sent/received domestic text, picture and video. Int’l msgs: $0.20/msg (in U.S.); $0.50/msg. (outside U.S.). SMS voice messages may incur an additional data charge of $0.03/KB. Data: Add’l charges apply for premium content/downloads. GPS reliability varies by environment. Int’l svcs are not included. Includes select e-mail. Unlimited Guarantee: Available while line of service is activated on Unlimited, My Way Plan or My All-In Plan. Applies to unlimited features only. Price and phone selection subject to change. Account must remain in good standing and non-payment may void guarantee. Non-transferrable. Unlimited My Way Plan or My All-In Plan: Offer ends 03/13/14. No plan discounts apply for talk or messaging. Premium content/downloads are add'l charge. Text to 3rd parties to participate in promotions or other may result in add'l charges. Int'l svcs are not included. Includes select e-mail. Amount of data depends on option selected. Mobile Hotspot: Included in My All-In Plan includes 5GB/mo. on-network data allowance. Add'l data: 1.5 cents /MB. Monthly off-network data allowance is combination of phone and hotspot usage. When mobile hotspot is `on,' all data usage (phone and hotspot) counts against the mobile hotspot data allowance. Turn off hotspot when not connected to other devices. Usage Limitations: Other plans may receive prioritized bandwidth availability. Streaming video speeds may be limited to 1 Mbps. Sprint may terminate service if off-network roaming usage in a month exceeds: (1) 800 min. or a majority of min.; or (2) 100 MB or a majority of KB. Prohibited network use rules apply. See sprint.com/termsandconditions. Total Equipment Protection: Total Equipment Protection combines the Equipment Replacement Program and the Equipment Svc and Repair Program. Equipment Replacement Program is insurance underwritten by Continental Casualty Company, a CNA company (CNA) and administered by Asurion Protection Svcs, LLC, a licensed agent of CNA (In California, Asurion Protections Svcs Insurance Agency, LLC, CA Lic. #OD63161. In Puerto Rico, Asurion Protection Svcs of Puerto Rico, Inc.). The Equipment Svc and Repair Program is administered by Asurion Warranty Protection Svcs, LLC. or one of its affiliates. Terms and conditions are subject to change. Eligibility varies by device. Other Terms: Offers and coverage not available everywhere or for all phones/network. Nationwide Sprint Network reaches over 278 million people. Sprint 4G LTE network reaches 300 markets, on select devices. Visit www.sprint.com/coverage for info. Sprint 4G LTE devices will not operate on the Sprint 4G (WiMax) network. Sprint 3G network reaches over 276 million people. Other restrictions apply. See sprintrelaystore.com for details. ®2014 Sprint. All rights reserved. Sprint and the logo are trademarks of Sprint. LTE is a trademark of ETSI. Other marks are the property of their respective owners.