The Federal Communications Commission (FCC) has ruled that International calling through Internet relay services is not allowed. Your IP address will be identified as a call originating outside of the United States and its territories*. Therefore, your call cannot be completed using Sprint IP Relay. You are welcome to use Sprint Relay International Service (using a TTY) at 605-224-1837 to complete your international relay call.
If you are making a call from with the USA or think that this is an error, please do the following:
From the device that received the error, please open your web browser and enter www.whatismyip.com.
- Record your IP address from this site.
- Contact Sprint Relay Customer Service at 800-676-3777.
- Provide the product that you were using (Sprint IP Relay).
- Provide the IP address that you recorded.
*Callers cannot use websites that mask or change their IP address or identity.