Sprint Relay ID Pack

All the best apps are ready for YOU with just one tap of a finger!

Discover What Sprint Relay 4G Can Do For You
4G What can 4G do for you?
Sprint Relay Store Shop for 4G Devices at the Sprint Relay Store
Sprint WebCapTel^® WebCapTel 4G for fast, reliable CapTel on your computer
Sprint IP Relay Service Sprint IP Relay Service 4G for fast internet-based captions
Sprint IP Using Instant Messenger Stay in touch with Sprint IP 4G using AIM or GTalk
Sprint Relay Conference Captioning Relay Conference Captioning at the speed of 4G
Sprint Relay Call now 10-Digit Phone Number Fast access to interpreters using 3G/4G services

ID Pack is available for the Samsung Epic With over 250,000 [1] apps available in the Android Market^™, it can become overwhelming. Sprint Relay has created a special ID Pack that bundles a collection of apps, wallpaper, widgets, ring tones, etc. that we recommend for individuals who are Deaf, Hard of Hearing or people with Speech Disabilities. This pre-bundled collection makes it easier for customers to get exactly what they need on their mobile device!

Receive voicemail transcripts, visual and vibrating alerts, and read music lyrics to make your life easier.

What's included in the Sprint Relay ID Pack

Sprint Relay ID Pack Features

Sprint Mobile IP Relay allows deaf and hard of hearing users with Android devices to make text relay calls.
Calendar Notifier provides visual alerts and repeating reminders of Calendar events.
Wireless Captel by Sprint allows hard of hearing users to hear and read word for word conversations over the phone!
Use Handcent SMS for visual alerts and notifications of texts you receive.
Use mVideoPlayer to search for and play captions on videos downloaded to your SD card.
Use Gmail Notifier for visual and vibrating alerts and reminders for your gmail email.
TuneWiki allows you to read and learn the lyrics of the music you love.
Google Voice can transcribe audio messages left on your voicemail into text for you to read.

Enjoy the benefits of having all these fantastic apps available and ready in just one download via Sprint ID.

In addition to the apps, the Sprint ID pack includes several website links:

SprintRelay.com – "Relay" for people with hearing loss and speech disabilities, including information on how to communicate through the telephone using Sprint’s relay services
SprintIP.com – "Sprint IP" for users with hearing loss, information on how to access Sprint’s Relay services through the services including through the Android app.
Sprint800.com – "CapTel" for users with hearing loss, including information about Sprint’s captioned telephone services. This also includes an app that will be available on select Android phones
Sprint Relay Conference Captioning – "Captions" Information for users with hearing loss who rely on closed captioning for conference calls
Captionfish.com – "Captionfish" a website allowing users to find movie theatres that are displaying captioned movies locally; the website will provide times, dates and movies playing in specific locations.

Installing a Sprint Relay ID Pack onto a Sprint ID Phone

Sprint Relay ID makes your phone a reflection of who you are. Sprint Relay ID lets you cut through the clutter by selecting mobile ID Packs featuring apps, ringers, wallpapers, widgets and more. It's all about you and the things you love to do. This document contains step-by-step instructions on how to install a Sprint Relay ID Pack onto your phone. In particular, these instructions will show you how to install the Sprint Relay ID Pack, an exciting ID pack that enables you to use your phone more effectively!

There are currently 10 Sprint ID phones as of 9/1/2011:

Sprint ID enabled phones

Installation steps:

Turn on your Sprint ID phone and get to the home screen. Tap on the Sprint ID icon.
Select “Get New” to download new ID Packs
Look for and select the Sprint Relay ID Pack.
The Sprint Relay ID Pack will install. Press OK when done.
Installation complete! Check out the ID Pack!

To remove the Sprint Relay ID Pack:

Switch IDs from the Sprint Relay ID Pack. From the home screen, tap the ID Pack icon, then on the Choose your ID screen, pick a different ID Pack.
Return to the ID Pack page. Press the menu button and select "Manage."
Tap on "Hearing Loss." On the manage screen, select "Remove."
You’ll be asked to confirm what you want to remove. Tap Next, then Remove some or all of the ID Pack.
Tap Continue to confirm delete, and the ID Pack will be removed.

Customer Service

Sprint Customer Service
Email: hearinglossid@sprint.com
Phone: 1-888-211-4727
Website: support.sprint.com

Sprint ID Pack Customer Service
Email: sprintidsupport@sprint.com
Website: m.sprint.com/mobile/RIA/idpacksupport.html

For more information, please visit: support.sprint.com/ria/pages/index.jsp?ms=SprintID&ECID=vanity:sprintid#/support

[1] http://www.businessinsider.com/chart-of-the-day-smartphone-apps-2011-3

Sprint WebCapTel^®

Relay Services

Captioned Telephone

Although Sprint IP, Fed IP, Sprint IP using IM, and CapTel® can be used for emergency calling, such emergency calling may not function the same as traditional 911/E911 services. By using Sprint IP, Fed IP, Sprint IP using IM, and CapTel® for emergency calling, you agree that Sprint is not responsible for any damages resulting from errors, defects, malfunctions, interruptions or failures in accessing or attempting to access emergency services through Sprint IP, Fed IP, Sprint IP using IM, and CapTel®; whether caused by the negligence of Sprint or otherwise. Other restrictions apply. For details, see www.sprintrelay.com © 2012 Sprint. Sprint and logos are trademarks of Sprint. CapTel® is a registered trademark of Ultratec, Inc. Other trademarks are the property of their respective owners.