mobileRCC
mobileRCC meetings on the GO!
mobile Relay Conference Captioning (mobileRCC) enables you the freedom to participate in your conference call while on the go. mobileRCC is a wireless application that provides secure real-time text of your conference call to your BlackBerry® or Microsoft Smartphone device. Just download mobileRCC, by going to http://mobilercc.sprintrelay.com from the internet browser on your mobile device, once the mobileRCC icon displays on your wireless device screen, click on the icon, then enter your name and event ID (event ID will be provided when you order real-time service for your event). Enjoy your meetings on the go!
mobileRCC is now available for BlackBerry® smartphones and Microsoft® Windows® version 5.0 or higher wireless devices.
mobileRCC will work on the following BlackBerry® smartphones:
- BlackBerry® 8830
- BlackBerry® 8800
- BlackBerry® 8700
- BlackBerry® 8707
- BlackBerry® 8703
- BlackBerry® 7130
- BlackBerry® 7100
- BlackBerry® 7250
- BlackBerry® 7290
- BlackBerry® Pearl™
- BlackBerry® Curve™
mobileRCC also supports other BlackBerry® smartphones (4.x or higher phones).
mobileRCC will work on the following Windows™ Mobile 5/6 smartphones:
- Motorola Q™
- Samsung Blackjack™
- Treo™ smartphones – with Windows©
mobileRCC also supports other Windows® Mobile 5 or higher smartphones
mobileRCC OTA Download and Installation Instructions:
Blackberry 4.x - Download
Windows Mobile 5 - Download
If you would like to order an event or would like to inquire about our online ordering features, please contact Customer Service: (mailto:cc@captionedtext.com)
For Blackberry:
- Use your Trackwheel or Trackball to select "Speak Into Event" from the mobileRCC menu
- Type your message in the text field which appears
- When your message is complete, use your Trackwheel or Trackball to select "Send Message". You may also send the message by pressing the Enter key on your keyboard.
For Windows Mobile:
- Select "Speak Into Event" from the mobileRCC menu (accessed via the Right Soft key on your device)
- Type your message in the text field which appears
- When your message is complete, select "Send Message" from the mobileRCC menu. You may also send the message by pressing the Enter key on your keyboard or by pressing the Action key on your device.
Should you wish to have Speak Into Event enabled for your event, you can simply let us know at the time that you order captioning. When this facility is not enabled for an event, the Speak Into Event menu item will be unavailable.
Note: Speaking into an event does not make use of SMS, MMS or other messaging services managed by your wireless provider. There is no impact on the number of text messages you've sent relative to your wireless service contract as a result of using the Speak Into Event functionality. Wireless data rates do, however, apply
To obtain the MobileRCC for your state or business, contact the Sprint Relay Public Sector Account Managers near your area:
Maggie Schoolar, Public Sector Account Manager II, Sprint
1321 Rutherford Lane, Suite #120, Austin, Texas 78753
(512) 797-6810 Voice/Text, (512) 873-1086 Fax
E-mail: maggie.schoolar@sprint.com
Andrew Brenneman, Public Sector Account Manager II, Sprint
12524 Sunrise Valley Drive Reston, VA 20196
Off:703.689.6759
Fax: 703.689.8181
Email: andrew.brenneman@sprint.com
Dottie Cartrite, Public Sector Account Manager I, Sprint Relay
707 17th Street, Suite 3750, Denver, Colorado 80202
(720) 221-2970 Voice, (303) 949-4941 Cell, (913)-523-9277 Fax
Email: dottie.cartrite@sprint.com
View the Demo
To view a live demo you may enter 999999998 for Event ID on the login screen of the application.
Using mobileRCC
Once mobileRCC is installed, open the application and enter your name (used for identification purposes only) as well as your Event ID. The Event ID is the confirmation number you receive when ordering our real-time services. For more information regarding this service please visit Relay Conference Captioning.
Contact Information
Customer Service/Scheduling - 8am to 6pm (U.S. Time Zones)
Phone: (800) 775-7838
Email: cc@captionedtext.com
Technical Support:
Phone: (800) 590-4203
Email: help@captionedtext.com
Information: mobileRCC is a data intensive application. It is highly recommended that you check with your provider regarding your data plan charges to ensure you do not incur any additional fees.