Contact Us

Contact Sprint Relay Customer Support

E-mail: Sprint.TRSCustServ@sprint.com
Fax: 877-877-3291
Voice: 800-676-3777
Speech-to-Speech: 877-787-1989
TTY: 800-676-3777
Spanish: 800-676-4290

To request Sprint Relay customer service, please fill out the form below. A Sprint Relay representative will be in touch with you. Thank you!

Topic/Issue*

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IP Address

Type of video equipment*

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Sprint Relay Store Video Customer Service for Smartphone support

Video Customer Service

VCS is available only for customers who purchased a Smartphone or other wireless device from the Sprint Relay Store. To set up appointment with the VCS representative: Send an email to vcs@sprint.com, with your name, and a short description of your question or problem with your device.

Hours of Operation: Monday through Friday – 7 AM – 10 PM CST

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Sprint Relay Customer Service

TTY/ASCII/Voice
(800) 676-3777
VCO/Speech-to-Speech
(800) 676-3777
Speech-to-Speech:
(877) 787-1989
Spanish
(800) 676-4290
Fax
(877) 877-3291
Address
Sprint TRS Customer Service
P.O. Box 29230
Shawnee Mission, KS 66201-9230
Customer Service Hours
24hrs, 7 days, 365 days a year

Sprint CapTel and WebCapTel® Customer Service

Voice or CapTel phone
(888) 269-7477
Española
(866) 670-9134
TTY
(800) 482-2424
Fax
(608) 238-3008
Address
CapTel Customer Service
450 Science Drive
Madison, WI 53711

Sprint TTY Operator Services

TTY Only
(800) 855-4000