Contact Sprint Relay Customer Support

VP: help.sprintvrs.tv
E-mail: Sprint.TRSCustServ@sprint.com
Fax: 877-877-3291
Voice: 800-676-3777
TTY: 800-676-3777
Spanish: 800-676-4290

To request Sprint Relay customer service, please fill out the form below. A Sprint Relay representative will be in touch with you. Thank you!

First Name*

Last Name*

Email*

Address*

City*

State, Zip*

Day Phone

Evening Phone

IP Address

Type of video equipment*

Topic/Issue*

Please tell us how we can help you*

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Sprint Relay Customer Service

TTY/ASCII/Voice
(800) 676-3777
VCO/Speech-to-Speech
(800) 676-3777
Spanish
(800) 676-4290
Fax
(877) 877-3291
E-mail
Sprint.TRSCustServ@sprint.com
Address
Sprint TRS Customer Service
P.O. Box 29230
Shawnee Mission, KS 66201-9230
Customer Service Hours
24hrs, 7 days, 365 days a year

Sprint CapTel and WebCapTel® Customer Service

Voice or CapTel phone
(888) 269-7477
Española
(866) 670-9134
TTY
(800) 482-2424
Fax
(608) 238-3008
Email
webcaptel@sprint.com
captel@captelmail.com
Address
CapTel Customer Service
450 Science Drive
Madison, WI 53711

Video Relay Service Customer Service

General Voice Access
(877) 709-5776
Voice Customer Service
(877) 709-5783
TTY
(877) 709-5778
Video Phone
help.sprintvrs.tv
Fax
(877) 709-5784
Email
vrshelp@sprint.com
Customer Service Hours
4am to 10pm PST
Weekdays 7am to 7pm PST
Weekends Closed Holidays

Sprint IP & Internet Messenger (IM) Relay Customer Service

TTY/ASCII/Voice
(800) 676-3777
VCO/Speech-to-Speech
(800) 676-3777
Spanish
(800) 676-4290
Fax
(877) 877-3291
Email
Sprint.TRSCustServ@sprint.com
Address
Sprint TRS Customer Service
PO Box 29230
Shawnee Mission, KS 66201-9230
Customer Service Hours
24hrs, 7 days, 365 days a year

Sprint Relay Store Video Customer Service for BlackBerry support

VCS is available only for customers who purchased a Blackberry or other wireless device from the Sprint Relay Store. To set up appointment with the VCS representative: Send an email to vcs@sprintrelaystore.com, with your name, and a short description of your question or problem with your device.

Sprint TTY Operator Services

TTY Only
(800) 855-4000

Customer Service